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From details about warranties to privacy and security, our policies explain much about how we serve you. Click on the name of each policy below to see it in full.
If you have questions, please send us an email or call 1-800-BUY-MACY (1-800-289-6229).
Privacy Policymacys.com will always handle your personal information safely and responsibly.
Pricing PolicyDue to the sales and promotions in our stores and at macys.com, prices for certain products may differ.
Fraud AlertWe encourage all customers to be aware of potentially fraudulent emails and to follow some simple guidelines to safeguard your personal information.
Security Policymacys.com is committed to providing you with a safe shopping experience.
Legal NoticeLearn more about the terms and conditions for using our site.
For more information on Macy's Customer Service Policies call 1-800-BUY-MACY (1-800-289-6229).
