From details about warranties to privacy and security, our policies explain much about how we serve you. Click on the name of each policy below to see it in full.

If you have questions, please send us an email or call 1-800-BUY-MACY (1-800-289-6229).

macys.com will always handle your personal information safely and responsibly.

Due to the sales and promotions in our stores and at macys.com, prices for certain products may differ.

We encourage all customers to be aware of potentially fraudulent emails and to follow some simple guidelines to safeguard your personal information.

macys.com is committed to providing you with a safe shopping experience.

Learn more about the terms and conditions for using our site.

For more information on Macy's Customer Service Policies call 1-800-BUY-MACY (1-800-289-6229).

Visually impaired customers: download our new user assistance tool

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