frequently asked questions

Pricing



Can in-store promotions and sales be applied to my order?
Currently, many in-store offers and promotions include a promo code for use when shopping online. If the offer you're looking for does not include an online promo code, it is an in-store only promotion and may not be used online. You can visit our online deals & promotions site for a list of current online offers, or sign up for macys.com emails to receive information about online sales & events.
For more information, view our Pricing Policy.

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Is my macys.com promo code valid at macysweddingchannel.com?
Most promotional offers from macys.com may not be redeemed at macysweddingchannel.com, however similar promotions are occasionally offered on both sites. Please refer to the details of a specific offer for more information.

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Are macys.com "Gift with Purchase" offers valid at macysweddingchannel.com?
Unfortunately, most "Gift with Purchase" offers are only applicable for macys.com purchases and do not apply to orders placed on macysweddingchannel.com. However, macysweddingchannel.com does sometimes run similar offers to macys.com. Please check your specific "Gift with Purchase" offer for details.
For more information, view our Pricing Policy.

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Why do online prices differ from those at my local Macy's store?
Although macys.com is a member of the Macy's family, we operate independently from the Macy's stores and have tailored our merchandising strategies to meet the demands of an ever-changing online marketplace. Because macys.com and Macy's stores run different sale events and promotional offers at different times, prices don't always match, and while macys.com doesn't currently price-match based on in-store pricing, we're constantly adding items to our sale and clearance selections, reducing prices on popular items in our core departments and launching new and exciting promotional events. If an item you're interested in purchasing was recently on sale in your local Macy's store location, please check back periodically. There's a good possibility that the item will be included in a macys.com sale in the near future.
For more information, view our Pricing Policy.

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