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My Account



I forgot my password! How do I get a new one?
We'll email it to you! Just go to My Account and click "Forgot your password?"

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I'd like to start getting macys.com emails. Where can I sign up?
Sign up for macys.com emails and you'll be the first to know about upcoming sales & events! It's easy to sign up...here are

If you've created a macys.com profile:
  • Sign in to My Account
  • Go to My Profile
  • Click the check box to subscribe to emails
  • Click the UPDATE PROFILE button
If you haven't created a macys.com profile:
  • Go to My Account
  • Enter the required information to create a profile
  • Click the check box to subscribe to emails
  • Click the REGISTER button


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How do I unsubscribe from macys.com emails?
Cluttered inbox? We'd be happy to send you fewer emails - just click "unsubscribe" on the next email you get from us and you'll be able to manage your email preferences. You can also change your preferences in My Profile.

If you'd prefer to stop receiving all macys.com news, click "unsubscribe" on the next email you get from us. You can also change your email preferences in My Profile. Sign in to My Profile, go to the email section and click the "No, thanks" check box and then click Submit.

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How does macys.com use my personal information?
We respect our customers and understand you're concerned about privacy. We make every effort to make sure your personal information is handled safely and responsibly. Please read our Privacy Policy for details.

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