| I've forgotten my password, how do I get a new one? |
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Visit our My Account Help page and click "Forgotten Password", and we'll email it to you.
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| How do I receive or unsubscribe from email updates? |
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Subscribe to macys.com email updates and be the first to know about promotions and new merchandise. In addition, you can choose to get updates about events and promotions in your favorite Macy's store in the same email. To subscribe you must be registered with macys.com. To register:
- Click My Account (also located at the top of every page).
- Enter the required information for registration.
- Use the check box to sign up for email updates.
- Click Submit.
Unsubscribe from macys.com Email Updates
If you wish to be removed from the macys.com email updates list, click the link to unsubscribe on the next email update you receive from us.
Or, if you are registered with macys.com you can change your preferences in your Profile. Sign in to view your Profile, then uncheck the box next to email updates and click Submit.
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| How does macys.com use my personal information? |
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At macys.com, we respect our customers and understand that you are concerned about privacy. We've instituted policies intended to ensure that your personal information is handled safely and responsibly. Read our Privacy Policy for details.
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