| Do you have size charts online? |
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At this time, size charts are available only for those items displaying a Size Chart link on their product pages. Because macys.com offers items from many different vendors and sizes often vary across brands, we are unable to offer a single generic size chart.
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| How do I locate an item I saw in a magazine? |
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Use the keyword search and enter the name of the item you are looking for. Please visit our Search Help page for more information. Items shown in magazines are sometimes available only in stores. If you are unable to locate the item on the site, please use our Store Locator to find the store nearest you.
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| How do I locate an item I saw in a Macy's store? |
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Use the keyword search and enter the name of the item you are looking for. Please visit our Search Help page for more information. We offer a large selection of items at macys.com, but not all store items are available online. If you are unable to locate the item you wish to purchase, it may be an in-store exclusive.
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| Do you sell children's clothing online? |
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Yes. At this time we offer a selection of children's clothing online in sizes Newborn - 6x for girls and Newborn - 7 for boys. While we do carry Newborn shoes online, we do not carry children's shoes at this time.
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| Are in-store cosmetics bonuses offered online? |
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No. At this time, cosmetics bonuses (such as Clinique's Bonus Time) are available only at Macy's store locations. Use our Store Locator to find the store nearest you.
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| Do you sell petite sizes online? |
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Currently, bridesmaids dresses are the only items offered in petite sizes online. However, we're working on an exciting online petites collection for Fall 2005. For now, please use our Store Locator to find the store nearest you to shop our in-store petites collections.
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| There is an item on the site I wish to purchase, but I don't see my size/color. Is it available? |
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No. The site shows only the colors and sizes currently in stock. Once a particular color or size is sold out, that option is removed from the product page.
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