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» How can I check my Order Status?
» Can I pay my bill and review my credit card information online?
» Can I ship to an address outside the United States?
» Can I use my Gift Card in Macy's stores and online?
More Frequently Asked Questions About...
My Account
Learn how to manage your profile, address book, wallet, wish list, and more.
Gift Cards
Find more information about our Gift Cards.
My Order
Find out how to check the status, history, and details of your order.
Privacy
Find out how we protect your privacy.
Credit Services
Learn how to manage your account online and apply for a Macy's card if you don't have one yet.
Shipping
See the shipping options we offer, the timing associated with each, and our shipping policy.
Returns
Find out how to make returns at your convenience - no waiting in line at the post office!
Warranty
Warranty Information.
Merchandise
Learn more about the merchandise we carry online and in our stores.
Pricing
Learn more about the macys.com Pricing Policy
