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We're here to help
Your satisfaction is important to us! Use the links below to email us your questions about online orders, store experiences, returns & exchanges and more.
Store questions
Use our Store Locator to find the location and contact information of a store near you.
Tell us about your recent In-store experience.
Macy's credit card
Order Questions
Visit our My Order Help page for more information or if you have additional questions, visit our FAQs section.
Need help placing an order?
Contact us about your order
Tell Us What You Think
In-store experience
Online shopping experience on macys.com
Online shopping experience on macysweddingchannel.com
Online registry creation on macysweddingchannel.com
Furniture delivery experience
Furniture repair/inspection service experience
Your satisfaction is important to us! Use the links below to email us your questions about online orders, store experiences, returns & exchanges and more.
Store questions
Use our Store Locator to find the location and contact information of a store near you.
Tell us about your recent In-store experience.
Macy's credit card
|
Pay your bill
View credit account Apply now & save Contact credit services |
Order Questions
Visit our My Order Help page for more information or if you have additional questions, visit our FAQs section.
Need help placing an order?
There are several convenient ways we can help you
Contact us about your order
|
Price/Promotion Adjustment
Item not received Damaged item Wrong item received Return Status Back-ordered merchandise Other order questions |
Tell Us What You Think
In-store experience
Online shopping experience on macys.com
Online shopping experience on macysweddingchannel.com
Online registry creation on macysweddingchannel.com
Furniture delivery experience
Furniture repair/inspection service experience
